What Customers Are Saying
Review Snapshot
by PowerReviews
Most Liked Positive Review
Great mattress for couples!
Perfect for a couple who likes drastically different firmness for sleeping. The King Koil Smart Life bed has firmness settings from 1 to 9 and my wife likes to sleep on what feels like a marshmallow (firmness level 1) while I like to sleep on a soft rock (firmness level 8). The way the mattress also...
Most Liked Negative Review
Not For Me
I don't like this mattress. I got the Plush Firm and it is definitely firm - too firm for me it turns out - but not very plush, at least not what I think of as plush. I have it on the lowest firmness setting (1) and there's still not any give or softness. I've tried the "Relaxation" mode and that'...
Reviewed by 80 customers
Best customer service
Verified Buyer
Submitted as part of a sweepstakes entry
Product is great! Even better is Michael, he is hands down the best customer service I have ever experienced with a commitment to people enjoying their sleep. I work in the customer service industry and recommend that you ask for Michael when you go in for your new bed!
Had a sleep number for 20 years and love this. Way better!
Verified Buyer
Submitted as part of a sweepstakes entry
Amazing technology. Very comfortable but also firm enough. Never wake up sore.
Awesome bed! Love it!
Verified Buyer
Submitted as part of a sweepstakes entry
Love this mattress. It's so comfortable. Also love the relaxing mode. #sweepstakes
Great mattress for couples!
Verified Buyer
Submitted as part of a sweepstakes entry
Perfect for a couple who likes drastically different firmness for sleeping. The King Koil Smart Life bed has firmness settings from 1 to 9 and my wife likes to sleep on what feels like a marshmallow (firmness level 1) while I like to sleep on a soft rock (firmness level 8). The way the mattress also adjusts to your pressure points while you are sleeping is wonderful, really helps me have a great night's sleep. We first bought the mattress in July of 2020 and in May 2022 part of my wife's side started sagging. Don't know for sure what happened but think one of the 40 smart air cells got a leak. The warranty replacement process was easy and now we have a brand new mattress. Highly recommend!
Happy to changed to the King Koil Smartlife Lotus Plush!
Verified Buyer
Submitted as part of a sweepstakes entry
We first purchased the firmest of the King Koil Smartlife collection, but after 2 months, my husband found it to be too firm. We ended up getting the King Koil Smartlife Lotus Plush. I like that we can adjust the firmness for what each person needs. I prefer more firm beds and my husband prefers it on the softer side. We don't have to compromise and both get what we want! I also love the relaxation mode. Great when trying to wind down before bed. I highly recommend!
Life changing! Try out the bed for yourself!
Verified Buyer
Submitted as part of a sweepstakes entry
We love our new King Koil SmartLife bed! It took a week to break it in, but now that we have, its amazing. We love the features and how it adjusts to give you the most comfortable sleep. Thanks again! #sweepstakes
Good product
Verified Buyer
Submitted as part of a sweepstakes entry
Works great
Not For Me
Verified Buyer
Submitted as part of a sweepstakes entry
I don't like this mattress. I got the Plush Firm and it is definitely firm - too firm for me it turns out - but not very plush, at least not what I think of as plush. I have it on the lowest firmness setting (1) and there's still not any give or softness. I've tried the "Relaxation" mode and that's not great to me either; also it doesn't keep me as cool as I expected. I'm really glad that Sit'n Sleep has the 30+ day return/exchange policy because I think that's where I'm headed. Cheers to any one who likes this mattress, it's just not for me.
would not buy again
Verified Buyer
Submitted as part of a sweepstakes entry
not worth the money, no cooling capability, but salesperson said there was
I would not buy this product again, too expensive
Verified Buyer
Submitted as part of a sweepstakes entry
I like it, my wife does not. I use the relax feature at night, she does not, saying it keeps her awake.